We’re Here to Help
Got a question about your vignette? Message us on WhatsApp, start a chat, or give us a call—we’re available 24/7. We usually respond within 10 minutes.
Contact Options
Help Centre
Get answers instantly in 22 languages. Most questions are solved in seconds.
Live Chat
Start a chat for instant answers. Available 24/7, with AI support and a real person when needed.
+31 85 303 39 23
Send us a message directly from your phone. Same fast replies—just more convenient.
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04:00–01:00 CET
Prefer to speak to a real person? No problem. Call us on: +31 (0) 85 303 39 23 Hours: 04:00–01:00 CET, 7 days a week
Call Support callOur Response Times
Help Centre
24/7
Instant(self-serve)
Live Chat
24/7
Instant(AI) or under 10 min (human)
24/7
< 10 min
Phone
04:00–01:00 CET
Immediate
We respond just as quickly on weekends and public holidays. No ticket queues. No “we’ll get back to you in 3–5 working days.”
Support in Your Language
Our Help Centre and in-house support team cover 22 languages, including German, French, Polish, Hungarian, Romanian, Ukrainian, and more. Contact us in your language, and we’ll reply in it.
"I had a problem with my plate number on a Sunday evening. Within 8 minutes, support fixed it via WhatsApp. Exceptional service!"
Thomas G.
Helpful Resources
Why Choose Us →
Our guarantees and fine coverage
About Us →
The team behind Vignettebulgaria.com
Help Centre →
Browse all support articles
Who We Are
CzechVignette.cz is a specialized tolling platform operated by Maut & Vignette B.V.
We are a Dutch-registered company dedicated to simplifying European road travel. Since 2014, we've helped over 100,000 drivers cross borders without the stress of local regulations.
Office Locations
Netherlands Headquarters
Amsterdam, The Netherlands
Belgium Branch
Antwerp, Belgium
Your Data is Safe
GDPR COMPLIANT
We take privacy seriously. All customer data is processed according to strict EU GDPR regulations. We use 256-bit SSL encryption for all transactions and never store payment details.